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Do I need a referral to access your services?

We do not operate a formal referral process.

If your child has additional needs and would benefit from accessing our activities, we will be happy to give them this opportunity. Families often find that their children gain confidence at our activities which allows them to progress into accessing mainstream opportunities.

As a carer, you are welcome to access any of our services without referral too.

If you would like to speak to someone first or meet another parent beforehand so that there is a familiar face, please contact us at Rutland Rotaract Family Support Centre in Oakham, England.

How do I make payment for an activity?

The quickest and easiest way to make payments is by BACS using the details below:

Acc Name: Rutland Rotaract Family Support Centre

Sort Code: 40-35-21

Acc no: 61304461

Please ensure that you give a reference indicating the activity and child’s name, e.g. “Swimming: Child name”, so that you payment is processed correctly.

If you do not have online banking, you can leave cash at or send a cheque to:

Rutland Rotaract Family Support Centre

c/o Rutland Community Hub

Lands' End Way



LE15 6RB

Again, please ensure that it is clear what and who you are paying for!

If you are having difficulty making a payment for any reason, please contact us in confidence to discuss.

Do I have to live in Rutland to access your activities?

You do not have to be resident in Rutland to access our activities because our funding is charitable and not linked to the Local Authority.

However, Rutland families will be given priority where there is high demand for an activity.

Speech Therapy terminology: What does that mean?

Each profession has their own set of words and acronyms that some of us understand, but it is easy to forget that not everybody does! There is a critical difference between speech and language which is important to understand.

Language – this is split into 2 big areas

Understanding of language: This is sometimes referred to as receptive language or comprehension of language and these words can be used interchangeably but all refer to the same thing – information going into the brain and how the brain processes/deals with it - input. There are many different aspects of understanding language, such as understanding words, having good links between words, processing sentences, understanding the written word, but they all centre on understanding.

Expressive language: This is about how we use language, so it is the words and sentences that a child can say. So where understanding language is about input, expressive language is all about output. Again there are many different aspects; linking words together, forming sentences, word order, tenses, and plurals to name a few.

Speech: You will also see this called phonology and it refers to the way a word sounds. Can the child make a good k sound? Are all their words
produced with a d?

There is often overlap between these areas. Most children who have a difficulty with understanding language are likely to have expressive language difficulties but not all. Some children with speech difficulties will also have difficulties with expressive language but again not all. It is important to understand the difference as it changes how you support the child.

For more information about this please, visit Special Needs Jungle website by clicking here.

The Care and Support Jargon Buster is a plain English guide to the most commonly used social care words and phrases and what they mean. The definitions are plain English rather than legal, and were developed and tested by a steering group that included people who use services, carers, representatives from local authorities, information providers and key stakeholders from across the social care sector.

The Care and Support Jargon Buster won a Plain English Campaign Award in 2013. Click here for the Jargon Buster or more information.

There are more than 700 commonly used acronyms and abbreviations in the NHS with new ones appearing almost every day. However the NHS Confederation has collated the acronyms and jargons with their definitions. Click here for more information.


We are currently reviewing some of our written policies. Please contact us if you would like a copy of our current documents.

Privacy Policy (May 2018)

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Rutland Rotaract

Family Support Centre

Phone: 07402-090603